Privacy Policy
Last updated: September 2025
Introduction
At NanaVis, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered image editing services.
Information We Collect
Account Information
- Email address and profile information from OAuth providers (Google)
- Usage statistics and preferences
- Payment information (processed securely by our payment providers)
Image Data
- Images you upload for editing are processed temporarily
- Guest users' images are automatically deleted within 24 hours
- Authenticated users' images are retained for 30-180 days based on subscription tier
- We do not analyze your personal image content
How We Use Your Information
- Service Delivery: To provide image editing services
- Account Management: To manage your account and subscriptions
- Communication: To send important service updates
- Improvement: To enhance our services (using anonymized data only)
Data Protection
- All data transmission uses industry-standard encryption
- Images are processed in secure, isolated environments
- We never share your personal images with third parties
- Regular security audits and updates
Your Rights
- Access: Request information about data we have
- Deletion: Request deletion of your account and data
- Portability: Request export of your data
- Corrections: Request corrections to your information
Data Retention
- Account data: Retained while your account is active
- Image storage:
- Guest users: Automatically deleted within 24 hours
- Lite users: Automatically deleted after 30 days
- Pro users: Automatically deleted after 90 days
- Pro annual users: Automatically deleted after 180 days
- Usage logs: Retained for 90 days for service improvement
Contact Us
For privacy-related questions: contact@nanavis.com
This policy may be updated periodically. We'll notify users of significant changes.